Medallia
Connect Medallia to AI agents for guest feedback, survey insights, and service recovery workflows.
MCP Server
Connect Shiji ReviewPro to AI agents for guest feedback, review response, and reputation workflows.
Shiji ReviewPro MCP brings review and feedback data into agent workflows for guest experience teams. Managers get daily sentiment summaries and response queues without exporting spreadsheets from ReviewPro.
Pairs with PMS and survey tools connected to ReviewPro for guest stay context on each review.
Suited to branded and luxury properties that track reputation centrally through Shiji ReviewPro.
| Tool | Description |
|---|---|
list_reviews | Returns recent guest reviews with scores and source channel. |
summarize_sentiment | Summarizes sentiment themes for a property or date range. |
list_response_tasks | Lists reviews awaiting manager response or escalation. |