Shiji ReviewPro
Connect Shiji ReviewPro to AI agents for guest feedback, review response, and reputation workflows.
MCP Server
Medallia
Connect Medallia to AI agents for guest feedback, survey insights, and service recovery workflows.
Features
Medallia MCP connects enterprise guest feedback programs to AI agents. Experience leaders query survey trends, alert queues, and recovery tasks in natural language while Medallia remains the feedback system of record.
Integrations
Works with PMS and operational systems linked to Medallia for stay and guest context on each response.
Hotel fit
Built for large branded, luxury, and resort portfolios with centralized guest experience programs on Medallia.
MCP tools
| Tool | Description |
|---|---|
list_survey_responses | Returns recent survey responses with scores and comment excerpts. |
summarize_sentiment | Summarizes feedback themes by department or stay segment. |
list_alerts | Lists open service alerts and recovery tasks assigned to property teams. |
